ORDERING YOUR CLOTHS
- How do I find the garment I want?
We have categorized all our cloths by its type (i.e. tops, skirts, beachwear, bridesmaid) to make it easier to find what you want.
- Is an account necessary to order?
Yes.
- How can I make a purchase?
- Select the item you prefer
- Then select your size
- And simply click “add to cart”
- Finally you can click on your shopping and select checkout for payment and shipping details
RETURNS & EXCHANGE
- Can I exchange an item?
Of course! Malaysia Customers: Exchange is possible within 3 days of delivery while International Customers: Exchange possible within 14 days of delivery.
- Will I be fully refunded if I dislike the garment?
Unfortunately we do not provide any refunds, however you may exchange the item for another when returned.
ONLINE SHOPPING SAFETY & PRIVACY
- How safe is it to use my credit / debit card on your website?
YES, we are using one of the leading and trusted payment gateway in Malaysia, which has all the latest security features and standards.
- Safety of my personal data and privacy?
Shayint.com is running on one of the most secure e-commerce platforms and your personal data is protected.
GENERAL
- How do I make sure the items fits me?
You can refer to our size chart on our website to have a better idea about the fitting.
- What are the benefits of signing up/ registering at Shay int.?
You will always be notified of upcoming sales or flash sales.
- Forgotten Password?
Please go to your account on our website and follow the forgetmypassword link.
